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Graff Orthodontics is looking for a Treatment Coordinator who can confidently conduct direct sales and help patients move forward with their treatment plans. This role requires strong communication skills, a sales-driven mindset, and the ability to build trust with patients. If you are a skilled sales professional with a passion for helping patients, experience in orthodontics/dentistry, and a talent for guiding people to the care they need, we want YOU on our team!

** Ask about our Sign-on Bonus! **

Compensation: $25-27 per hour, based on experience

Schedule:

Full-time.
Monday - Friday (4 1/2 days a week) 7:45 AM - 5:30 PM.

Benefits:

Bonus opportunities.
Medical, dental, vision, and life insurance.
Generous PTO and paid holidays.
Traditional and Roth 401(k) options.

Responsibilities:

Coordinate patient treatment plans and ensure alignment with referring dentists.
Foster relationships with every new patient, as well as referring dentists.
Tracking all new patients and following up with pending patients.
Maintain a certain conversion rate (75-85%).
Strong understanding of orthodontic insurance and submitting pre-estimates.
Maintain HIPAA and OSHA compliance at all times.
Assist in the collection of payments.
Collaborate with clinical staff to ensure the delivery of high-quality patient care.
Provide administrative support to enhance clinic efficiency and patient satisfaction.
Scan with Itero for every new patient (new patient records).

Qualifications:

Previous experience in a dental/orthodontic office, preferably with treatment coordinating.
2 years of sales experience.
Familiarity with insurance processes and writing contracts.
Proficiency in administrative tasks, including scheduling appointments and managing patient communications.
Strong organizational skills with attention to detail.
Excellent interpersonal and communication skills to interact effectively with patients and staff.
Ability to work collaboratively in a fast-paced environment while maintaining professionalism.

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Apply for Treatment Coordinator (Graff Orthodontics) at MB2 Dental