M2B

Treatment Coordinator (FDS - Sun City West)

Sun City West, ArizonaFull-time
About the Job
We at Family Dental Station are a well-established dental practice and have an exciting opportunity for a Treatment Coordinator who is passionate about dentistry as we are, to be part of our Dental Family. We are seeking a responsible, goal-oriented Treatment Plan Coordinator who is able to meet the needs of our patients.

The Treatment Coordinator will be able to fully understand insurance breakdowns and copays and have a high treatment acceptance rate during treatment presentations. Must have great attention to detail, be able to multitask, prioritize, and be a strong team player who loves working in a fast-paced environment, possess excellent communication skills, and be flexible.

Responsibilities:
  • Provide excellent customer service to all patients and caregivers.
  • Educating and developing patient relationships.
  • Ensure efficient office direction of dental operations and patient flow.
  • Engaging with patients through treatment processes.
  • Understand, enter and present treatment plans to patients.
  • Communicate financial options clearly and gain financial commitment from the patient.
  • Ensure patients have completed the appropriate financial consent forms and financial agreements per their treatment plan.
  • Facilitating, driving, and closing the treatment plan process.
  • Serve as a liaison between the Doctors, other medical professionals, and patients.
  • Gather all necessary information for the claim processing.
  • Assist front office with daily duties as needed.
  • Contributing at a high level to a productive team.

Qualifications:
  • 2+ years of dental treatment plan required.
  • Dentrix experience.
  • Self-starter and highly motivated.
  • Must possess excellent written and verbal communication skills.
  • Attention to detail with a high level of accuracy, time management, and organizational skills.
  • Superior treatment plan acceptance rate.
  • Maintain productivity in a high-volume multi-tasked environment.
  • Outstanding positive attitude and demeanor.
  • Strong interpersonal and relationship-building skills.
  • Knowledge of all company policies and rules.
  • High School diploma or equivalent.
  • Travel: Between Glendale, Scottsdale, and Sun City West as needed.