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We are looking for a friendly, organized, and customer-focused Dental Patient Coordinator to join our team. As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience. The ideal candidate enjoys helping people, has strong communication skills, and can manage multiple tasks in a fast-paced dental office.

Compensation: $25-$28 per hour, based on experience.

Schedule:

Full-time.
Monday through Friday.

Benefits:

Bonus opportunities (production-based).
Medical, dental, vision, and life insurance.
Short and long-term disability options.
PTO and paid holidays.
401(k) options.

Key Responsibilities:

Greet patients warmly and provide exceptional customer service.
Check patients in and out for their appointments.
Schedule, confirm, and reschedule appointments as needed.
Contact patients by phone, text, or email to remind them of upcoming visits.
Verify dental insurance eligibility, benefits, and coverage prior to appointments.
Explain insurance benefits, treatment estimates, and payment options to patients.
Answer incoming calls and respond to patient questions in a professional and friendly manner.
Maintain accurate patient records and update insurance and demographic information.
Coordinate treatment schedules and assist patients with follow-up appointments.
Collect payments and process financial transactions.
Support the dental team by ensuring smooth daily office operations.
Maintain patient confidentiality and comply with HIPAA guidelines.

Qualifications:

One year of previous experience in a dental field in the same position.
Knowledge of dental insurance verification and patient scheduling is a must.
Excellent communication and customer service skills.
Strong attention to detail and organizational abilities.
Ability to multitask and work effectively in a busy office environment.
Experience with Dentrix is a plus.

What We’re Looking For:

A positive, professional, and compassionate attitude.
Someone who enjoys building relationships with patients and helping them feel comfortable.
A team player who is dependable, organized, and proactive.
A strong communicator who can confidently assist patients with scheduling, insurance questions, and financial arrangements.

This role is perfect for someone who enjoys working with people and wants to make a difference by helping patients have a smooth and positive dental experience from the moment they walk in the door. Sound like the place for you?

Apply today!

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Apply for Patient Coordinator (Manassas Smiles) at MB2 Dental