MB2Dental Solution

Business Team Lead (Heritage Family Dentistry)

Frisco, TexasFull-time
About the Job
Heritage Family Dentistry has an opening for a Business Team Lead in Frisco,TX.  We provide a working environment like no other dental office you have ever seen!  All of our staff members are provided training to make the transition to your new professional home. We offer all this and a compensation package that includes health insurance plans, a competitive bonus structure, PTO and 401k.

  • Train new front office members and facilitating the schedule/front office duties as we expand into 2 practice sites
  • Maintain a full schedule of patients daily
  • Assist patients with understanding and accepting their clinical diagnosis
  • Calculate fees for dental treatment
  • Coordinate financial agreements for the patient's financial responsibility of dental treatment
  • Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
  • Support the front desk staff members by fulfilling patient care responsibilities
  • Check and respond to voicemails and emails left for the office
  • Assist with other office duties as requested or needed
  • Knowledge of verifying insurance
  • Knowledge of claiming submissions 
  • Treatment planning

  • 3-5 years in General dentistry preferred as this will be a lead position 
  • Versed in Eaglesoft
  • Bilingual (Spanish) preferred
  • Highly effective verbal and communication skills
  • Excellent customer service skills
  • Professionalism in all aspects of job
  • Strong interpersonal and relationship building skills
  • Ability to multi-task and work in a fast paced environment
  • Is willing to travel between the two offices if needed